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Quality Assurance
Better reliability gets your systems online in less time.
Receive your order in perfect condition.
TelWorx provides exhaustive testing to ensure your product is in accordance
with industry standards. We rigorously test products in simulated field applications
in our labs, and make repairs so that every product arrives in good order
and ready to do its job. Anti-static packaging and impact absorbing materials
are used in shipping to provide the utmost in protection.
We’re here to help
TelWorx experts are available by phone, online or in person to make sure your
installation is fast, smooth and up to spec. The sooner you’re up and
running, the better.
Backed up by a “best in the business” warranty
With a 2-year limited warranty on most parts, (as opposed to 1 year or less
with some other guys) you can keep focused on what’s in front of you.
- Rigorous testing for on-site reliability
- Expert repairs for top performance
- Beefed-up packaging keeps products safe
- TelWorx experts on the ready for reliable results
- 2-year limited warranties keep you moving forward
Our 12 point inspection process helps keep you looking forward.
Immediate installation drives the process.
It’s important to have your equipment arrive on time. Just as important,
is to have it ready and complete for immediate installation. In addition
to our rigorous inspection process, TelWorx includes all necessary hardware
in each package for installation in the field.
Fully tested
for optimum performance
Prior to stocking, every piece of equipment is given the following tests:
- Cosmetic appearance inspection
- Hardware and ancillary parts are all present
- Review of manufacturers specifications to ensure equipment is whole and complete
- Inspection of all exterior and interior surfaces
- Inspection of all exterior and interior components
- Check LED’s if present
- Board and system testing if required
- Inspection of all ancillary parts or equipment
- Clean chassis and/or components
- Clean and “touch-up” paint as required
- Create inventory data sheet and serialize equipment
- Carefully repackage equipment for stocking and shipping
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TelWorx All rights reserved.
